Customer Service

417.392.7872

Call Us

support@wchshop.com

Get help matching products

Returns Policy

Read about returning your order

We appreciate you taking the time to visit our store today! If you have any questions about any of our products, please feel free to contact us.

You may use the form below or contact us directly using the email or phone number above. If you are matching old hardware, please email us pictures of your old hardware with how many you need and what finish you would like.

FAQ

Do you ship overseas?

Yes, we ship internationally. Shipping cost will apply, and if you are not charged VAT fees at checkout, you will be responsible to pay them before delivery. Please view our Shipping and Return Policies.

What shipping carriers do you use?

We use several major carriers. You will be able to select a delivery method during checkout.

Can I return my items?

You can return your items within 30 days of delivery. Please review our Return Policy for details.

Can you help me match my hardware?

We are happy to help you match existing hardware. Please email us pictures of your hardware and any additional details.

How much inventory do you have?

Try adding an item to your cart with the quantity you need. If we do not have that many in stock, the quantity will be changed to our current inventory. We have many discontinued products and try to keep our inventory as accurate as possible, but quantities are not guaranteed.